動画配信プラットフォーム「CoTribute（コトリビュート）」は、動画資料の社内共有だけではなく、関連資料の添付やコメント機能、動画の内容に関するテキスト検索機能を備えています。
Metaverse Platform
AI role-play made practical: from onboarding to customer harassment response.
“AI Role-Playing” is a solution that addresses challenges such as a lack of training opportunities and resources, as well as inconsistencies in coaching quality, for everyone from new hires to veteran sales staff. By role-playing with an AI avatar that follows a sales script, conversations are recorded and stored. The AI then analyzes key terms and speech patterns, providing objective evaluations and reports.
Solving Industry-Specific Challenges
Role-playing is effective for development, but the effort required makes it difficult to execute
AI simulates a variety of customer personalities, from handling complaints and risky keywords to explaining complex contract terms. Train in realistic, dialogue-based scenarios to sharpen your explanation, listening, and proposal skills.
Ineffective role-playing results when trainers don’t have the necessary skills
AI simulates rare but high-impact situations such as delivery delays, lost packages, and warehouse accidents. This helps on-site staff and call center teams build the skills for a smooth initial response.
Evaluation standards vary by person and lack clarity
AI simulates a wide range of in-store customer service scenarios, from product suggestions tailored to customer needs, complaint handling, to managing crowds during sales. Sales staff can practically develop the conversation and proposal skills required for each situation.
現場で学びの再利用を
保険業務の契約対応、物流の荷扱いルール、製造ラインの異常対応など、現場の判断や手順は一度学んでも忘れがちです。
CoTributeでは、動画とテキスト・マニュアルを一体化。必要なときにナレッジをすぐ見直せるため、学習効果が長続きし、研修投資の効果も最大化します。
AI Role-Playing
Improve conversational skills in realistic, practice-like situations.
属人化を防ぎ、教育の標準化を実現
ベテラン社員のノウハウや過去の事例を動画で蓄積し、関連ファイル付与により情報整理。誰でも同じ研修コンテンツにアクセスできるため、拠点や部署ごとの知識格差を解消。現 場に配属されたその日から、均一なレベルで業務に取り組めます。
Standardized training with lower management costs
From basics to practice with rule-based and machine learning modes. Centralized management of learning history and recordings ensures consistent training quality.
Make skills measurable and visible with AI analysis
AI measures keyword usage and script adherence, clarifying growth indicators and making coaching more efficient.
