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Xenera Co.,Ltd.
About the handling of personal information

Created on January 12, 2022

Updated on June  9, 2025

Our company collects and stores personal information in accordance with JIS Q 15001:2023, Sections J.8.5 and J.8.4 (measures when obtaining directly from the individual in writing).

 

The personal information obtained through this input form is for the purposes listed below and will not be used beyond the scope of these purposes. In addition, if you are a minor, please be sure to obtain consent from your guardian.

 

 

1. Name of the Business Operator

 

Xenera Corporation

 

 

2. Name, Affiliation, and Contact Information of the Administrator Responsible for Personal Information

 

  • Administrator Name: Personal Information Protection Manager, Atsushi Maekawa

  • Title: Manager, System Development Department

  • Contact: privacy[@]xenera-corp.com

 

 

3. Purpose of Use of Personal Information

 

Personal information may be used for responding to various inquiries.

In addition, personal information obtained through the services and applications provided by our company will not be used for any purpose other than those respective services or applications.

 

 

4. Provision of Personal Information to Third Parties

 

Our company does not provide personal information to third parties except in the following cases:

 

  1. When based on laws and regulations

  2. When necessary to protect a person’s life, body, or property and obtaining the individual’s consent is difficult

  3. When especially necessary to improve public health or promote the sound development of children, and obtaining the individual’s consent is difficult

  4. When cooperation is required for the performance of legally prescribed duties by national institutions, local governments, or their consignees, and obtaining the individual’s consent may impede the execution of those duties

 

 

5. Outsourcing the Handling of Personal Information

 

For the purpose of providing better services to customers in the course of our business operations, our company may outsource part of its operations to external parties.

Only when our employees judge it necessary, and only to contractors deemed appropriate in handling such personal information, will we disclose the necessary information.

 

 

6. Requests for Disclosure of Personal Information

 

You have the right to request disclosure, correction, deletion, suspension of use, suspension of provision to third parties, and disclosure of records of provision to third parties concerning your personal information.

We will respond after verifying your identity, though a representative may also make the request.

For details, please contact the following “Inquiry Desk for Personal Information.”

We will respond to such requests within a reasonable period and scope. If we decide not to disclose the information, we will notify you with the reason.

 

Address:

5th Floor, Sunai Kayabacho Building, 2-13-11 Nihonbashi Kayabacho, Chuo-ku, Tokyo 103-0025

Xenera Corporation

Inquiry Desk for Personal Information: privacy[@]xenera-corp.com

 

 

7. Voluntary Nature of Providing Personal Information

 

Providing personal information to our company is voluntary. However, if required information is not provided, we may not be able to deliver the services appropriately. Please understand this in advance.

 

 

8. Information Automatically Collected Upon Access to This Website

 

To ensure the security of viewed websites and to improve user services, our company may obtain information about the user via cookies.

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